Do you ship worldwide?
Yes, we do!
When are orders shipped and how long does it take?
All orders are shipped on Monday-Saturday during business hours. Once we receive your order, it will be dispatched within 1-3 business days with USPS. You will receive a confirmation email after dispatch. Please allow for an additional 1-2 days during times of SALES.
Do you offer free shipping?
We offer free shipping on all US orders $80 and up!
How long is the delivery time?
Average delivery time is between 1-3 BUSINESS days (M-S) for parcels to arrive after dispatch depending on your state, some states can take an additional day or two. All US shipment can be tracked via USPS.com.
For international shipping, average delivery time is between 5-15 BUSINESS days (M-S) for parcels to arrive after dispatch. Tracking for international shipment varies per country. Make sure you are familiar with your local mailing system.
What happened if the package gets lost?
Although rare, this does happen. As much as we would love for this to never happen and for your experience to be as positive as possible with the mailing system, Veneci Swimwear is not responsible for lost, theft, or damage after the parcel has left us. Customer assumes all responsibility and no resends or refunds can be issued. You can always e-mail us and we would be happy to help you check your package’s whereabouts.
My package is shown as returned, can you send it back?
If a parcel is sent back to Veneci Swimwear’s HQ for whatever reason, such as invalid address, customer is responsible for paying shipping to resend.
International taxes: Certain international customers may be charged with customs taxes/duties, Veneci Swimwear has no control over this and is not responsible for any taxes that may occur as duty, VAAT and customs tariffs are set by the destination country. Select countries will keep the parcel at your local post office for pickup due to any fees that need to be paid. The amount can vary by country, if at all applied, we recommend checking with your postal service to see if this applies to you.
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